About a week ago I ranted about the lack of customer service out there in the business today. I’d like to share another story with you today about a restaurant I visited a couple of years ago in Massachusetts.
So, I’ve been away from the blog for a month and came back to rant just a bit. I’m unsure if this is a local, national, or global change but in the last few years the customer service side of business has taken a huge turn for the worst. In this economy where money is tight and people are probably being more thoughtful about who they spend it with, shouldn’t business be doing a bit more to be consumer friendly?
Read my review of Mozy here.